DOMIQ Installation Policy

At DOMIQ, we ensure every customer receives the support needed to start using their robotic vacuum cleaner.

Step 1: Watch the Installation Video

After delivery, customers should first watch the official DOMIQ Installation Video, which explains the complete setup process, app connection, and basic operation.

Step 2: Free Virtual Video Call Demo

If additional assistance is required, our support team will provide a FREE live video call demonstration to guide the customer through the installation and answer any questions.

Step 3: On-Site Installation (If Required)

If the customer is still unable to complete the installation after watching the installation video and attending the live video call demo, the DOMIQ Installation Team will make every effort to arrange an on-site installation visit, subject to service availability in the customer’s location.

Important Notes

* Customers are requested to keep a stable Wi-Fi connection and a nearby power outlet ready before installation.
* On-site installation is available only in serviceable locations and depends on technician availability.
* Appointment timing will be communicated by the DOMIQ support team.
* In remote or non-serviceable areas, support will continue through video calls until the product is successfully installed.

Thank you for choosing DOMIQ. We are committed to providing the best installation experience and customer support.